Complaints

Are you unhappy with our services?


Complaints Procedure

We hope that you are pleased with the services and goods that we deliver to you. In the event that you remain unsatisfied with our products or services, you may contact us via the methods below or contact us through here.

More

In-Store

Please ask to speak to one of the Supervisors or request the Store Manager.


Write to Us

Fields of Sidmouth

Market Place

Sidmouth

Devon

EX10 8AR

United Kingdom


Telephone

You may telephone us +44 (0) 1395 515124 and add the appropriate extension.

Call charges may apply according to your telephone provider

 

Lines are open from:

Monday - Saturday 9:00 to 17:15

Sunday or Bank Holidays 10:00 to 16:00

 

Ground Floor:

Ladies Fashions 2102 or 2103

Cosmetics 2101

Hosiery / Lingerie / Swimwear / Ladies Nightwear 2104

Shoes (Charles Clinkard) 2105

Menswear 2100

 

First Floor:

1809 (Café) 2112

Gifts, Cards & Luggage 2107

Cookshop 2108

Linens 2109

Curtains 2110


Email Us

 

customerservices@gouldsstores.co.uk


We will aim to respond with an appropriate solution as soon as we can. If we are unable to resolve your issues, our advisors will agree upon a solution at the time.



Thank you for your patience.